Incident: Cloud Big Data (Cloud Big Data | IP Unavailability | IAD)

Published?
Yes
Maintenance?
No
Vendor
Rackspace
As of
August 20, 2015 23:33
Reported By
Vendor
Tags
api
Description
Resolved: Hello, On 20 August, between 15:46 CDT and 18:18 CDT, our cloud engineers identified and resolved an issue impacting a subset of new builds within the IAD data center. During this time, customers may have experienced error messages when creating new instances in the affected region. If you have any further questions, please contact a member of your support team. Regards, Rackspace
20 Aug 22:13 UTC
api

 Incident: Cloud Big Data (Cloud Big Data | IP Unavailability | IAD)

Unresolved: On 20 August, at approximately 15:46 CDT, our cloud engineers became aware of an issue impacting new builds in IAD region. During this time, customers may experience error messages when creating new instances in the affected region.

We appreciate your patience as we worked to resolve this issue. If you have any further questions, please contact a member of your support team.