Maintenance: Next Gen Cloud Servers, Cloud Networks | HKG LON ORD DFW IAD | Starting on Tuesday, Aug 17th at 10:00 AM CDT
- As of
- August 17, 2015 19:36
- Reported By
- The Rackspace Open Cloud system engineers will perform priority maintenance to the control infrastructure of our Next Generation Cloud Servers and Cloud Networks regions per the following dates and times:
CHG0056219 - HKG - Aug 17, 2015 10 AM to 3 PM CDT (Aug 17, 2015 11 PM to Aug 18, 2015 4 PM HKT)
CHG0056225 - IAD - Aug 17, 2015 9 PM to Aug 18, 2015 3 AM CDT
CHG0056222 - LON - Aug 18, 2015 4 PM to 9 PM CDT (Aug 18, 2015 10 PM to Aug 19, 2015 3 AM BST)
CHG0056404 - ORD - Aug 19, 2015 10 PM to Aug 20, 2015 3 AM CDT
CHG0056403 - DFW - Aug 20, 2015 10 PM to Aug 21, 2015 3 AM CDT
This impacts customers' ability to utilize the API directly as well as make networking changes to through the Cloud Servers account via Reach (mycloud.rackspace.com). This typically means that new Cloud Servers builds will go into error and new Cloud Networks creation requests will fail while Neutron related services are unavailable.
If you have any questions or concerns in regard to this maintenance, please do not hesitate to contact a member of our support team via live-chat or by telephone 24-hour toll free 1.877.934.0407 and INTL +1.210.581.0407.