Incident: Cloud Servers (Next Generation) (Resolved: Cloud Servers | PrivateNet Connectivity Issue, Cells B0004 and B0008 | LON3)

Published?
Yes
Maintenance?
No
Vendor
Rackspace
As of
July 30, 2015 18:42
Reported By
Vendor
Tags
network
Description
Resolved: On 30 July, from approximately 08:00 to 12:30 CDT, engineers worked to resolve an issue impacting PrivateNet connectivity for a subset of customers in the LON region. The PrivateNet environment exists behind customer devices and allows private server to server communication. Thank you for your patience during this time. If you have any questions, please contact a member of your support team.
30 Jul 16:37 UTC
network

 Incident: Cloud Servers (Next Generation) (Cloud Servers | PrivateNet Connectivity Issue, Cells B0004 and B0008 | LON3)

Unresolved: Our engineers are aware of an issue impacting PrivateNet connectivity for a subset of customers in the LON region. The PrivateNet environment exists behind customer devices and allows private server to server communication. PublicNet and ServiceNet connectivity is not impacted.

Thank you for your patience as engineers work to resolve this issue. If you have any questions, please contact a member of your support team.